The Power of First Impressions
An “impression” is a mark, indentation, or a figure produced by pressure. The impression is a strong effect produced on one’s intellect, feelings, or conscience. Therefore, a first impression is that mark you make in the first moments of interacting with someone. Initial encounters are emotionally concentrated events. You walk away from them with a first impression that remains with you like a Polaroid picture.
What impression are you making?
Four Big Questions for Client Companies
During a recent HR That Works webinar, I asked four polling questions. 
- Do you conduct traditional performance appraisals?
- Is there anyone working at the company today who if they quit you would be relieved, as opposed to upset?
- Do you have a written human resource plan for 2012?
- Do you require employee suggestions?
The responses reveal a lot about what’s going on at client companies today.
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4 Guidelines to Great Social Media
Change is stressful and it can add tension to any office setting. Throw the word “computer” or “upgrade” or “Internet” into this equation, and stress can skyrocket. Introducing a new technology or new online applications can intimidate even the most seasoned employees. So what should an agency do to combat this wave of new ideas and technologies? Embrace the new world of social media by following these 4 guidelines to create a positive social media presence.
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How to Achieve the Gift of Sales Management
The Gift of Sales Management is reserved for agencies who embrace and implement the following five interconnected elements of sales and sales management.
- Value proposition
- Playbook
- Prospect qualification and service delivery road map
- Coaching and mentoring
- Success indicators
Let’s look further into how each of these 5 areas is crucial for success in Sales Management.
The Gift of Sales Management!
What is the greatest gift of high performing insurance agencies? The Gift of Sales Management!
Sales Management represents the planning, development, execution and achievement of business development goals using available resources effectively and efficiently.







